Knowledge base · Hospitality

Hotel metrics and revenue management

Industry metrics for rooms, profit, competitive position, demand and distribution, revenue-management methods and spa and medical-wellness metrics — with formulas, examples and calculators.

Property KPI calculator

Enter period data — metrics and competitive indices update instantly.

RoomsDays in periodRoom nights soldRoom revenue, ₽Total revenue, ₽GOP, ₽Comp-set occupancy, %Comp-set ADR, ₽Rooms in the comp setTreatment roomsHours per roomBooked hoursTreatment revenue, ₽In-house guestsOf them bought treatments

Overbooking

How many bookings to accept above capacity: each shows up with a given probability; an empty room loses the rate, an extra guest costs a relocation. The expected profit is maximised.

RoomsShow-up rate, %Room rate (loss if empty), ₽Cost of walking a guest, ₽

Protecting higher fares (EMSR-b)

For each fare: price, mean demand and its spread. The model computes rooms to protect for higher fares and booking limits.

FarePrice, ₽Mean demandSpread (σ)

Rooms

Metrics and methods reference

Each metric has its own page with formula, interpretation, example and related metrics.